Terms and Conditions

Welcome to SMARTGREIT TRADING SDN. BHD. 202601009047 (1671145-M). These Terms & Conditions govern your access to and use of our website, products and services. By accessing or using our website, you agree to be bound by these Terms & Conditions.

Definitions

For the purposes of these Terms & Conditions:

“Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to SMARTGREIT TRADING SDN. BHD. 202601009047 (1671145-M).

“Goods” refers to the electronic products and accessories offered for sale on the Service.

“Orders” means a request by You to purchase Goods from Us.

“Service” refers to the Company’s website and online store, accessible from sgreit.com.

“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use the website to commit fraud, provide false information, gain unauthorized access to our systems, interfere with the operation of the website, or copy or reproduce our content without permission.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices and availability are accurate.

However, minor differences may occur between product images and the actual Goods. Product information may also be changed or updated without prior notice.

We reserve the right to modify, discontinue or limit the availability of any Goods.

3. Orders & Payments

By placing an Order, You confirm that all information provided is accurate and that You are authorized to use the selected payment method.

All Orders are subject to product availability and payment confirmation.

We reserve the right to reject or cancel an Order where necessary, including in cases of product unavailability, pricing errors, payment issues, suspected fraud or other reasonable circumstances.

4. Shipping & Delivery

We will arrange delivery to the address provided by You during checkout.

Estimated delivery times are for reference only and may be affected by courier delays, public holidays, weather, operational issues or other circumstances beyond Our reasonable control.

You are responsible for providing accurate delivery and contact information.

5. Returns, Refunds & Warranty

Returns, refunds and exchanges are subject to Our applicable return/refund policy and applicable Malaysian law.

Where Goods are defective, damaged, incorrect or incomplete upon delivery, You should contact Us as soon as reasonably possible with the relevant Order details and supporting evidence.

Certain Goods may be covered by a manufacturer’s or seller’s warranty. Warranty coverage may vary depending on the product.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under Malaysian law.

6. Electronic Products

You are responsible for ensuring that the Goods You purchase are suitable and compatible with Your intended device, system or application.

Products should be installed, operated and maintained according to the manufacturer’s instructions.

We are not responsible for damage resulting from improper installation, misuse, unauthorized modification or use with incompatible equipment, except where otherwise required by law.

7. Intellectual Property

All content on this website, including text, images, logos, product descriptions, graphics and other materials, is owned by or licensed to the Company unless otherwise stated.

You may not copy, reproduce, modify, distribute or commercially use any website content without Our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, We shall not be responsible for losses arising from misuse of Goods, improper installation, unauthorized modification, inaccurate information provided by You, or circumstances beyond Our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability, guarantee, warranty or consumer right that cannot legally be excluded or limited under Malaysian law.

9. Changes to These Terms

We may update or amend these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the Service after changes are published constitutes acceptance of the revised Terms & Conditions, subject to applicable law.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

Any dispute arising from or relating to these Terms & Conditions, the Service or any Order shall be subject to the applicable laws and jurisdiction of Malaysia, subject to any mandatory rights and remedies available to consumers under applicable law.

11. Contact Us

If You have any questions regarding shipping, delivery or Your Order, please contact Us:

Company Name:
SMARTGREIT TRADING SDN. BHD. 202601009047 (1671145-M)

Email:
smartgreit@outlook.com

Phone:
(+60) 1120924136

Address:
LOT 45-2, VANTAGE POINT, JALAN LENGGONG, SYMPHONY PARK, 11600 JELUTONG, PULAU PINANG