At SMARTGREIT TRADING SDN. BHD. 202601009047 (1671145-M), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you access or use our website and purchase our products.
Definitions
For the purposes of this Privacy Policy:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to SMARTGREIT TRADING SDN. BHD. 202601009047 (1671145-M).
“Goods” refers to the electronic products, accessories and other items offered for sale on the Service.
“Orders” means a request by You to purchase Goods from Us.
“Service” refers to the SMARTGREIT TRADING SDN. BHD. website and online store, accessible from https://sgreit.com/.
“You” means the individual accessing the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Information We Collect
We may collect and process the following types of information when You use our Service or place an Order:
Personal Information: Your name, email address, phone number, delivery address and billing information.
Order Information: Details of Goods purchased, Order history, delivery information and customer service communications.
Payment Information: Payment-related information required to process Your Order. Payments may be processed through third-party payment service providers.
Technical Information: IP address, browser type, device information, operating system, pages visited and other information relating to Your use of the Service.
Cookies: Information collected through cookies and similar technologies used on our Website.
2. How We Use Your Information
We may use Your personal information to:
Process and fulfil Your Orders;
Arrange payment and delivery;
Communicate with You regarding Your Orders and enquiries;
Provide customer support;
Improve our Website, products and services;
Detect and prevent fraud, unauthorized transactions and security issues;
Send promotional or marketing communications where permitted and where You have provided the necessary consent;
Comply with applicable laws, regulations and legal requirements.
3. Sharing of Your Information
We do not sell or rent Your personal information.
We may share relevant information with trusted third parties where necessary to operate our business, including:
Payment processors and payment service providers;
Courier and delivery companies;
Website hosting and technical service providers;
IT, security and customer support service providers;
Government authorities, regulators or law enforcement agencies where required or permitted by law.
We take reasonable steps to ensure that third parties handling personal information on our behalf provide appropriate protection for that information.
4. Cookies
We may use cookies and similar technologies to operate and improve our Website, remember preferences, understand Website usage and improve the customer experience.
You may disable or manage cookies through Your browser settings. However, disabling certain cookies may affect the functionality or performance of the Website.
5. Data Security
We take reasonable and appropriate security measures to protect Your personal information from unauthorized access, disclosure, alteration, misuse or destruction.
Where payment processing is handled by third-party payment providers, payment information may be subject to the security practices and privacy policies of those providers.
While We take reasonable steps to protect Your information, no method of electronic transmission or storage is completely secure.
6. Retention of Personal Information
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling Orders, providing customer support, maintaining business records and complying with legal or regulatory requirements.
When personal information is no longer required, We will take reasonable steps to delete, destroy or anonymize it where appropriate and permitted by applicable law.
7. Your Rights
Subject to applicable Malaysian law, You may have the right to:
Request access to personal information held by Us;
Request correction of inaccurate or incomplete personal information;
Withdraw consent for certain types of processing where applicable;
Opt out of promotional or marketing communications;
Make enquiries or complaints regarding the handling of Your personal information.
To exercise any applicable rights, please contact Us using the details provided below.
8. Marketing Communications
Where permitted by applicable law, We may use Your contact information to send information about our products, promotions, offers or services.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the relevant communication or by contacting Us directly.
9. Third-Party Websites
Our Website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend that You review the privacy policies of any third-party website You visit.
10. Children’s Privacy
Our Service is not intended to knowingly collect personal information from children without appropriate authorization.
If You believe that a child has provided personal information to Us without appropriate consent, please contact Us so that We can take reasonable steps to address the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services or applicable legal requirements.
Any changes will be posted on this page with an updated effective date.
We encourage You to review this Privacy Policy periodically to remain informed about how We handle personal information.
12. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable Malaysian laws relating to the protection of personal data, including the Personal Data Protection Act 2010 (Act 709) and applicable amendments, regulations and requirements.
Nothing in this Privacy Policy is intended to limit any rights available to You under applicable law. The Malaysian Personal Data Protection Department identifies the Act’s key principles as including notice and choice, disclosure of purpose, security, storage, data integrity and access.
13. Contact Us
If You have any questions regarding shipping, delivery or Your Order, please contact Us:
Company Name:
SMARTGREIT TRADING SDN. BHD. 202601009047 (1671145-M)
Email:
smartgreit@outlook.com
Phone:
(+60) 1120924136
Address:
LOT 45-2, VANTAGE POINT, JALAN LENGGONG, SYMPHONY PARK, 11600 JELUTONG, PULAU PINANG